March 20th, 2014

My presentation on Cultural Affordances for IxDA NY

February 7th, 2014
Consumers have limited insight into their real preferences. This is especially true with respect to products that are radically different. What market researchers often underestimate is the degree to which consumers have difficulty imagining or anticipating a new and very different reality.
January 13th, 2014



Twitter / pourmecoffee: ”Djibouti migrants try to capture cheap cell signals from Somalia to call relatives” (Photo: John Stanmeyer/@NatGeo) 

Wow. That’s some picture.

There is such a story in this photo about intersection of technology and culture and how products play a social role in our lives. 

Reblogged from Procrastinaut
November 21st, 2013
The most important Google Glass experience is not the user experience – it’s the experience of everyone else.

- Mark Hurst 

Reiterating the thesis of my DRC talk: “Products play a social role in our lives, whether or not we are using them.”

from: The Google Glass feature no one is talking about | Creative Good

November 11th, 2013

Simple answers

The questions that get asked about every new technology…


Simple answers

The questions that get asked about every new technology…

Reblogged from this isn't happiness.
October 29th, 2013
We plan around features and operational functions, leaving the customer experience as an unintentional byproduct of how the pieces and parts happen to come together.
Brandon Schauer on the problem of designing for experience
October 24th, 2013

"Our technological innovation has superseded our moral & ethical innovation." - Nathaniel Raymond’s powerful call for a human right to information. #poptech via @emilyjacobi

October 21st, 2013
The worst mistake of first contact, made throughout history by individuals on both sides of every new encounter, has been the unfortunate habit of making assumptions. It often proved fatal.
David Brin via @NitiBhan's Perspective blog
October 21st, 2013
This is a new terrain in which information becomes almost a substance, a new material with the power to reshape social arrangement, in which the city becomes a continuous building site in a very literal sense, in which things and people vibrate and oscillate around the globe in an ecstatic consumption of energy, in which the modernist search for the authentic is an anachronism, in which restlessness is the current cultural condition.
David Greene, Archigram
October 20th, 2013
Design can empower or disempower us in every aspect of our lives. It helps us to make sense of changes of any type, whether they’re scientific or technological, political, environmental, economic or social.
Alice Rawsthorn via: Seeking smart solutions
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“It’s not rocket science. It’s social science – the science of understanding people’s needs and their unique relationship with art, literature, history, music, work, philosophy, community, technology and psychology. The act of design is structuring and creating that balance.”
– Clement Mok